Frequently Asked
Questions

No, Healthlane is not a hospital. We do not provide patient treatment, medical or surgical services. We are a global preventive health company on a mission to give everyone access to world-class healthcare, enabling longer and healthier lives.

We’ve built a world-class diagnostic lab on-site consisting of chemistry, biochemistry, immunoassay, haematology analyzers, enabling us to measure various biomarkers for cardiac, cancer, hormones, infectious diseases, autoimmune diseases, and metabolic diseases.

We’ve built a world-class diagnostic lab on-site consisting of chemistry, biochemistry,  immunoassay, haematology analyzers, enabling us to measure the presence of various biomarkers for cardiac, cancer, hormones, infectious diseases, autoimmune diseases, and metabolic diseases in record time.

We believe if we establish a baseline for various biomarkers (cardiac, cancer, hormones, infectious diseases, autoimmune diseases, metabolic diseases) and track how they’re changing over time, we can quickly detect complications before they arise.

Yes, you can. Kindly check that your HMO is one of our listed partners.

Book an appointment for you or your organisation, and your loved ones. We will come to you at a time and place convenient for you. Contact us using any of the contact information provided. Furthermore, we will work with your health benefits team to create a health checkup week or day for employees.

Contact us via any of the contact information provided, or you could mail us with your complaint, and we will get back to you immediately with some assistance.

Everyone can access Healthlane at their convenience: private individuals, families, and organisations.

Sign up on our app or via the website to book an appointment. Our services are available to private individuals (including loved ones) and organisations. If you encounter any difficulty, contact us via the information provided.

Our world-class technology delivers all test results in about 30 minutes, providing enough time for the Doctor to go through them with you. You don’t have to worry about long wait times with Healthlane.

Healthlane boasts of a lineup of more than 78 tests. Depending on your plan, you have access to every one of these.

Healthlane is an integrated mobile lab. You can get your tests done at your convenience. Book an appointment and input your location. You no longer need to waste time in traffic only to get a horrible hospital experience.

At Healthlane, you have access to our You & Yours plan and our Corporate plan. You can enjoy a longer and healthier life with your loved ones under our private You & Yours plan, and you can enjoy the benefit of comprehensive wellness tests conducted at the convenience of your workplace under our Corporate plan.

One of our stated benefits is a weekly follow-up with a medical doctor. You get to enjoy this alongside personalized health plans that we will prepare for you. You are guaranteed to receive the best care possible.

Healthlane provides a whole range of benefits. Considering the realities of your life, we design your personalized health plans around nutrition, exercise, sleep, supplements, habits. We also arrange a weekly consultation with an in-house doctor, as well as provide free health supplements.

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